Terms of Service
Effective Date: July 1st, 2025
These Terms of Service (“Terms”) govern access to and use of the DR. BOYCE website, products, educational offerings, professional engagements, and applicable services provided by Boyce, PhD, LMSW Consulting, P.C., doing business as DR. BOYCE (“Company,” “we,” “our,” or “us”).
By purchasing, registering for, or participating in an applicable offering, you agree to these Terms.
1. Services
DR. BOYCE offers distinct clinical, educational, and professional services.
Trauma-Informed Sessions: Virtual clinical therapy for eligible individuals, couples, parents, and co-parents. Services are individualized and governed by applicable professional standards and clinical agreements.
Relational Intelligence Sessions: Structured, nonclinical educational experiences grounded in The Relational Intelligence Pathway™. These sessions provide instruction, examples, reflection, and practical learning. They do not constitute psychotherapy, mental health diagnosis, or trauma treatment.
Speaking & Training: Keynotes, presentations, customized workshops, and professional learning experiences delivered virtually or in person, as arranged.
Books & Educational Experiences: Publications, educational resources, author experiences, and related learning opportunities.
Specific offerings, formats, availability, and participation requirements are described on their respective pages or in written agreements.
2. Clinical Services and Eligibility
Clinical therapy services are available only where Dr. Boyce is professionally authorized to provide them and where prospective clients satisfy applicable eligibility requirements.
Eligibility, location, suitability, and participation arrangements may be reviewed before services begin.
Clinical services are governed by applicable professional obligations and separate clinical informed-consent and practice policies. Nothing in these Terms replaces those documents or limits rights and obligations established by applicable law.
3. Educational and Professional Services
Educational and professional offerings may include instruction, illustrative scenarios, guided reflection, and practical exercises. Content, format, and learning objectives vary by offering.
Participation in these offerings does not establish a therapist-client relationship.
4. Booking and Payment
Fees are disclosed through the applicable booking page, checkout process, registration materials, or written agreement.
Payment is required before scheduled individual sessions unless otherwise agreed in writing.
Relational Intelligence educational sessions may be booked and paid for directly through the designated scheduling platform.
Speaking engagements, customized training, author experiences, and other contracted services may require deposits or payment arrangements established in a separate written agreement.
Payment may be processed through Stripe or other payment methods made available at checkout.
DR. BOYCE does not participate with insurance plans. Information regarding clinical payment and documentation is provided through applicable clinical policies.
5. Cancellations and Rescheduling
For individually scheduled sessions, cancellations or requests to reschedule must be submitted at least 48 hours before the appointment using the designated scheduling process.
Sessions cancelled with less than 48 hours' notice, missed appointments, and no-shows are subject to retention of the full scheduled fee, to the extent permitted by applicable law and the governing service agreement.
For scheduled virtual sessions, a 10-minute grace period applies. If the participant has not joined within that period, the appointment may be treated as a no-show.
Speaking engagements, customized training, author experiences, and other events may have separate cancellation and rescheduling provisions established at the time of booking.
6. Refunds
Scheduled services, educational registrations, digital products, and other purchases are subject to the nonrefundability terms disclosed at the time of purchase.
Fees for completed services, missed appointments, and late cancellations are nonrefundable except where applicable law or the governing agreement requires otherwise.
If DR. BOYCE must cancel a service that has not been delivered, an appropriate rescheduling or refund arrangement will be provided in accordance with applicable law and the relevant agreement.
7. Confidentiality and Privacy
DR. BOYCE respects the privacy of individuals who engage with its services.
Clinical information is handled in accordance with applicable professional confidentiality requirements, privacy laws, and clinical agreements.
Information collected through educational registrations, inquiries, website forms, purchases, and other nonclinical activities is handled in accordance with the applicable Privacy Policy and legal requirements.
8. Intellectual Property
DR. BOYCE publications, educational materials, instructional resources, presentations, and original content are protected by applicable intellectual-property laws.
The Relational Intelligence Pathway™ and The Interrupt™ are identified as distinctive components of Dr. Boyce's educational work.
Unless expressly authorized in writing, purchasers and participants receive access to materials only for the permitted personal or organizational use specified with the offering.
Unauthorized reproduction, redistribution, resale, recording, publication, or commercial exploitation of protected materials is prohibited.
Any separately negotiated licensing or organizational-use rights must be documented in writing.
9. Books, Digital Resources, and Educational Materials
Books, downloadable guides, digital resources, and related products are subject to the descriptions, prices, delivery arrangements, and applicable purchase terms provided at checkout.
Physical product orders are additionally subject to applicable store, shipping, return, and fulfillment policies.
10. Communications
Booking confirmations, scheduling notices, transaction information, and other service-related communications may be sent electronically.
Participants are responsible for providing accurate contact information.
Optional marketing and educational communications are governed by applicable consent choices and unsubscribe mechanisms.
11. Professional and Educational Disclaimers
Educational content and professional training are intended to support knowledge, reflection, and practical learning. They are not substitutes for individualized mental health treatment.
No particular personal, clinical, relational, or organizational outcome is guaranteed.
DR. BOYCE does not provide emergency or crisis response through website inquiries, educational sessions, or routine scheduling channels.
In an immediate emergency, contact emergency services. Individuals in the United States experiencing a mental health crisis may also contact 988 for crisis support.
12. Participant Responsibilities & Conduct
Participants are responsible for attending scheduled appointments on time, providing accurate booking information, and reviewing applicable service requirements.
Participants are expected to engage respectfully with DR. BOYCE, its representatives, and other participants. Disruptive, threatening, abusive, or unlawful conduct may result in suspension or termination of participation, subject to applicable law, professional obligations, and the relevant agreement.
13. Changes to Services and Terms
DR. BOYCE may update its services, pricing, availability, and Terms from time to time.
Revised Terms will be posted with an updated effective date. Changes will not retroactively alter an existing purchase or signed agreement except as permitted by law and the applicable agreement.
14. Governing Law
These Terms are governed by applicable Delaware law, except where mandatory laws, professional regulations, or other governing requirements apply.
Any dispute-resolution provision is subject to applicable legal requirements and separately executed agreements.
15. Contact
For questions regarding these Terms, please contact:
DR. BOYCE